Your Hospital Stay

For your assistance, below is information about St. Vincent Medical Center which may be of benefit to you during your inpatient stay or visit. This information is also available on the televisions and Guest Services Guide located in all our patient rooms. Thank you for choosing St. Vincent Medical Center for your care.

Visiting Hours

We consider visitors honored guests, second only to you, the patient. We have a very liberal patient-centered visiting policy. However, please balance your need for rest with your desire to visit with your guests. We request that all visitors speak quietly and avoid unnecessary noise. Patients who wish to have visitors under the age of 12 are asked to please check with their nurse. Persons with a cold, sore throat or any other communicable illness should not visit.

After Hours Visitation

For the security of our patients and staff, the main hospital doors are locked between 10:00 p.m. and 4:30 a.m. When entering for visitation during these hours, visitors should enter through the Emergency Department doors and sign in with our Security staff. Please do not utilize the Emergency Room parking area unless you are an emergency patient needing access for immediate assistance by our emergency staff.

Discounted Hotel Accommodations

As part of our personalized care, we are pleased to offer discounted hotel accommodations in the event overnight accommodations become necessary. These establishments have been personally visited by our staff to ensure standards of service, cleanliness, hotel staff friendliness and location. Rates offered by these hotels are discounted to St. Vincent patients, family and friends. Please view our discounted hotel accommodations.

Pastoral Care Services

St. Vincent is proud to provide our patients, families, associates and physicians the experience of God's compassion, love and healing presence through our chaplains and Pastoral Care Services. Please view our Pastoral Care services page, for more information on all we offer. Should you need a chaplain, please ask your nurse to contact one for you.


All are welcome to St. Vincent Queen Chapel for prayer and reflection. Always check with a nurse before leaving your unit. Masses are televised from our Chapel on Channel 80.

Mass Schedule: Sunday, 9:30 a.m.; Weekdays, 11:30 a.m.; Saturday, No Mass

Holy Communion

Holy Communion is offered daily to Catholic patients. Non-Catholic patients may request communion by dialing 485.4150 on their room phone. Other sacraments are available, such as Reconciliation or Anointing. Patients may ask their nurse to contact a chaplain to receive these.

St. Vincent Garden Café

Hours: Daily, 6:30 a.m. – 1:00 a.m., Closed 10 a.m. - 11 a.m.
Limited after hours service: 2:00 p.m. - 4:30 p.m., 7:00 p.m. – 1:00 a.m.

St. Vincent Garden Cafe' is located on the second floor of the hospital and can be accessed from the elevators off the main lobby. The café features the following:

  • Grill station
  • Deli station
  • Mexican station
  • Pizza station
  • Fresh soup and salad bar
  • Pre-made grab and go salads, snacks and sandwiches
  • Desserts
  • Bottled and fountain beverages

St. Vincent Medical Center offers “room service” for patient meals. These may be ordered between 6:30 a.m. and 6:30 p.m. by calling 485.6368. Visitor meal trays may also be ordered for $6.00 in the cafeteria. Visitors will receive a numbered meal ticket when ordering and on returning to the patient’s room should call 485.6368 to place their order. This tray will be delivered to the patient’s room. For more information on patient/visitor meal trays, please see St. Vincent Guest Services Guide.

Auxiliary Gift Shop

The St. Vincent Auxiliary Gift Shoppe is just inside the main lobby of St. Vincent Medical Center. It offers a wide assortment of items including cards, personal hygiene products, magazines, candy, flowers and balloons. Gift wrapping is available. (Gift Shoppe hours are Monday - Friday, 8:00 a.m. - 6:00 p.m., Saturday, 9 a.m. - 3 p.m. and Sunday, 10:00 a.m. – 2:00 p.m.)

Shop the Gift Shoppe’s wide selection of flowers and gifts online or you may also place your order by calling 812.485.4269.

Phone, Internet, Mail and Newspaper


Callers may contact you directly by dialing the number posted in your room or by contacting the operator.

  • Hospital Operator – Dial: 0 or 812.485.4000
  • Local Calls – Dial: 9 + number
  • Long Distance Calls – Dial: 9 + 00+ area code+ phone number (Collect and reverse charge calls)
  • Toll Free Numbers – Dial 9+ 1-800+ number

Internet Access

St. Vincent Medical Center offers free, complimentary WiFi access throughout the first six floors of the hospital through our "AH-Guest" network. If you are not able to connect, please call St. VincentInformation Systems service desk at 812.485.5600 for assistance. Please note, you will need to accept the terms of use to be able to use WiFi on the network.


Newspaper vending machines are located in the Gift Shoppe, Café, outside of the main entrance, at the entrance of the Hospital for Women and Children and the entrance of the Rehabilitation Institute.

Mail and Flower Delivery

Mail and flowers sent to patients are delivered by St. Vincent volunteers. Outgoing mail can be given to a nurse or a St. Vincent volunteer. For your convenience, there is a US Postal Service mailbox located just outside the Medical Center entrance that faces Washington Avenue. Any mail received by St. Vincent after your discharge will be forwarded to your home address.

Medical Library

The Herman A. Baker Memorial Library, located on the lower level of St. Vincent Medical Center, is a valuable resource for up-to-date medical information. Some patients and their families use the journals and periodicals to better understand an illness or injury. Informative medical databases are available through the internet. Library hours are 8:30 a.m. - 4:00 p.m. Monday through Friday.

Valuables/Lost and Found

Please do not bring valuables such as jewelry or cash with you to the hospital. Appropriate cases for dentures, eyeglasses and contact lenses should be brought with you. If you should lose something valuable, report it to the staff and they will help you recover the item. However, in the event the item is not recovered, the hospital will be unable to accept responsibility for the lost item. St. Vincent Lost and Found is located in the Security Office in the Emergency Room hallway.

Automatic Teller Machines (ATM)

ATMs are located on the second floor, just outside the Garden Café and in the lobby of Medical Office Building West.

St. Vincent Apothecary

Apothecary hours:
Monday, Wednesday and Thursday - 9:00 a.m. - 6:00 p.m.
Tuesday and Friday - 7:00 a.m. - 6:00 p.m.
Saturdays - 9:00 a.m.-1:00 p.m.
Closed Sundays and Holidays

Prescriptions for you and your visitors can be filled at St. Vincent Apothecary, a retail pharmacy, which is located on St. Vincent campus on the first floor of St. Vincent Medical Office Building East. Counseling services regarding any new medications are available over the phone. The Apothecary accepts most major prescription benefit plans and can fill your prescriptions for the same co-pay or deductible amount that you regularly pay. The Apothecary also has a $5.00 generic drug list that allows you to fill a 30-day supply of over 200 medications at commonly prescribed doses for only $5.00. Please check with your insurance company before having your prescription filled to confirm participation. To call in a prescription or refill, please call 485.4365. If you would prefer to pick-up your prescription, parking is located on the north side of St. Vincent Medical Office Building complex.

If your physician prescribes medication prior to your discharge for you to take at home, St. Vincent Apothecary will deliver the discharge prescriptions direct to your room before you leave the hospital. Please let your nurse know you would like this service provided.

Therapeutic Music

St. Vincent offers live music at no charge to patients on a first-come basis. We have a wide range of musicians providing services. If you are interested in having live, therapeutic music at the bedside, request this complimentary service through the nursing staff on your unit or call our Healing Arts Coordinator at 812.485.4882.


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